We want to ensure that people can access our services effectively and efficiently. Communication difficulties are a barrier for people accessing health care.

They are also a barrier for healthcare staff who want to give good, patient focused care.

Translation of documents and information can be provided when necessary. Translation is not always useful so we normally arrange translations on request. If translation is requested time needs to be allowed to carry this out unless it is information we already have in translated form. An increasing range of translated information is available online through NHS Inform.

For more information see our Translation section.