Emergency Dental Care

Emergency Dental Care

If you have an urgent dental problem, there are a number of services which will provide short-notice access to dental care.

Please read the information below to find out who to contact, depending on

  • where you live
  • what time of day or night it is
  • whether or not you are already registered with a dentist
  • whether you are an adult or you are a child or young person (up to the age of 16years).

Edinburgh, East Lothian and Midlothian:

Monday to Friday, 9am – 5pm

» registered with a dentist » adults and children/young person » phone the practice or clinic for advice on access to emergency dental care

» not registered with a dentist » adults » attend the ‘Walk-in’ dental service at Chalmers Dental Centre, 3 Chalmers Street, Edinburgh EH3 9EW. For 'same-day' care, please attend before 3pm.

» not registered with a dentist » children / young person (up to age 16yrs)  » attend the Children’s Dental Dept. of the Edinburgh Dental Institute, 3rd Floor, Lauriston Building, Lauriston Place, Edinburgh EH3 9HA before 3pm

Monday to Friday evenings from 5pm, Weekends and some Public Holidays*

» registered with a dentist » adults and children/young person » phone the practice or clinic for advice on access to out-of-hours emergency dental care

» not registered with a dentist » adults and children/young person » contact the Lothian Dental Advice Line on 0131 536 4800

West Lothian

Monday to Friday, 9am – 5pm

» registered with a dentist » adults and children/young person » phone the practice or clinic for advice on access to emergency dental care

OR

» not registered with a dentist » adults » attend the ‘Walk-in’ dental service at Chalmers Dental Centre, 3 Chalmers Street, Edinburgh EH3 9EW. For 'same-day' care, please attend before 3pm.

» not registered with a dentist » children / young person (up to age 16yrs)  » attend the Children’s Dental Dept. of the Edinburgh Dental Institute, 3rd Floor, Lauriston Building, Lauriston Place, Edinburgh EH3 9HA before 3pm

Monday to Friday evenings from 5pm, Weekends and some Public Holidays*

» registered or unregistered with a dentist » adults and children/young person » contact NHS24 on 08454 242424 after 6pm

The ‘Walk-in’ dental service at Chalmers Dental Centre

Chalmers Dental Centre tries to minimise waiting times to see a dentist by operating a system of triage.

If you arrive at the department in need of emergency or urgent dental care you will first be seen by a triage nurse who will assess your symptoms and either provide you with advice or arrange for you to be seen by a dentist as soon as possible. If you are already registered with a dentist, the triage nurse will arrange for you to be seen by your own practice.

At busy times, there may be a delay between the time you are seen by the triage nurse and the first available time that you can see a dentist.

As the Centre is usually very busy you are advised to attend early in the day to allow time for this assessment and to arrange for any treatment to be carried out, if necessary. The centre opens at 9am, Monday to Friday and 'walk-in' patients should arrive before 3pm for 'same-day' care.

2013/2014 NHS Lothian Public Holidays:

The following, forthcoming dates are recognised NHS Lothian Public Holidays:

  •  Wednesday 25th December 2013 Christmas Day
  • Thursday 26th December 2013 Boxing Day
  •  Wednesday 1st January 2014 New Years’ Day
  • Thursday 2nd January 2014

 

Charges for emergency dental treatment

You will be charged the standard NHS fee for any dental treatment you receive, so please bring a means of payment with you, which can be cash, cheque, debit or credit card. The exact amount that you may be asked to pay will vary depending on any treatment you require.

As a guide, NHS charges for emergency dental treatment rarely exceed £50 and more usually are in the region of £10 - £25.

You will not have to pay if you are usually exempt from charges, but you will need to bring the correct form of proof with you. People normally exempt include those under 16, (18 and under if in full time education); and women who are pregnant or who have given birth in the past 12 months. You may be exempt if you receive certain state benefits.

For more information, read "Are you entitled to help with health costs?" a leaflet you can pick up when visiting your GP or dentist.

Last Reviewed: 25/08/2014