Ambulance transport to reach healthcare appointments is only available for medical or mobility reasons.

To request ambulance transport to and from your healthcare appointment up to 28 days in advance, you can now phone the Scottish Ambulance Service direct booking line number: 0300 123 1236 (charged at local rates from landlines and mobiles). You will be asked a few questions to see if you are eligible for patient transport and to ensure that the correct transport is booked, according to your needs.

If you are hard of hearing, deaf or speech impaired, you can contact the Service through Text Relay on: 18001-0300 123 1236.

The Scottish Ambulance Service needs to know if you no longer need ambulance transport, or if your mobility improves, so that the right type of ambulance is sent to you. If you need to cancel a journey which has been booked, please call 0800 389 1333 (freephone from landlines).

For more information please visit the Scottish Ambulance Service web site at:

If someone is seriously injured or their life is at risk, dial 999.

Last Reviewed: 21/01/2013